I ordered a free 14 day trial and paid for shipping only of $4.87. I was sent a tracking number of my product which was not valid, i emailed the support center it was an invalid email address and came back as undeliverable. I called the 800 number only to leave 3 messages that have to date not been returned. It is a scam! I just came back from my bank... i had to cancel my debit card...