Our heating system is not functioning right since October 2009. I brought this to the Letting Agents attention, who then send out a plumber to look at it and we were told theres nothing he can do about it. I spoke to the Agent again telling them the problem still persist and we still didn't have proper heating in the house. A different plumber was send out who replaced the thermostat, but the problem is still not fixed. We now have a mal-functioning shower as well that goes from scoulding hot to ice cold water within seconds. I spoke to the Agent yet again, but did not get a proper response. The lady who is in charge of the office became very rude and aggresive when she was told about the problem we have.