I also have a compaint with Hotelclub for booking an apartment in New York. They charged me 200 USD calling it a deposit.

Whereas their booking conditions describe this amount as an advance to secure the booking, the remainder to be paid at the hotel.

Then in NY the hotel charged me a separate bill excl. the 200 USD.

After several mails avoiding the matter, Hotelclub now calls these costs not a deposit nor an advance but reservation costs.

This is a ridiculous amount but if it had been termed reservations costs it would have been clear.

I find that Hotelclub misleads customers and treats them badly.