My house phone has been out since Tue 9 Nov - repair date?? Mon 15 Nov (that's 7 days w/o a phone) I've called for past 3 days - now I'm scheduled for Sat 13 Nov - if a repair man is not here on Sat 13 Nov - I've checked w/another companyto take over my house phone & internet - this is the worst service I've ever experienced from any company ever. I do intend to let everyone I know exactly what kind of service At&T gives thier customers.