HP Plasma TV POP OF DEATH - Product Design Flaw

Mr. Hurd I am writing to VEHEMENTLY complain about the quality of HP plasma TV's. After communicating with an assembling group of similar consumers with the same failure of their HP plasma TV's, it is clear that a product wide recall should have happened years ago.

The issue is that a high % of the plasma TV's you profitted from in the last several years have failed with LOUD POP, followed by a black screen. All of us have been frustrated by customer service that wants over $600 to MAYBE fix the problem.

Frankly, from my experience with your products, I have no reason to trust a pay up front maybe from your company

We are prepared to take this issue to the board of directors and initiate a class action lawsuit if necessary.