"Consumer Reviews on Companies, Products and Services"

HP 517 Digital Camera

5 stars
(0)
4 stars
(0)
3 stars
(0)
2 stars
(0)
1 stars
(1)
Category: Electronics

Contact Information
United States

HP 517 Digital Camera Reviews

January 16, 2007
Simply unacceptable service!
I had a HP 517 digital camera that would not take more than 3 or 4 pictures before the "battery dead" message appeared and it shut down.

Sometimes turning it off then on again would "revive" it. Using regular alkaline AA batteries would't work - they caused the camera to shut down when I tried to take the very first picture. I called HP and after holding for quite a while each time, I had to talk to 9 different people in 3 sessions, most who's command of English was marginal. I had to fax in proof of purchase, because they automatically (the voice response system too) said it was out of warranty, without even getting any information from me! I had to explain the situation and listen to stupid ideas like "take the memory card out", then finally perform a firmware upgrade while on the phone with the tech. Each session took at least 3 people to get to the next step in the process. When the Firmware upgrade didn't do the trick, they finally relented and said they would send a new camera, if I was willing to give them a credit card number. The camera came a week later (by Fed-ex) The new one seems to work fine, with the same batteries that failed to power the old ones. However, I spent about 2-3 hours on the phone with those 9 people - attempting to convince them that my problem was real. That's simply not acceptable!

Write a Review for HP 517 Digital Camera

Rate it!
Review Title
You Review
Image
Type the numbers shown

RECENTLY UPDATED REVIEWS

Fastighetsbyran
Floor Sanding Luton
Actualizing Your Best Self, PLLC
Remodeling Tustin, CA
Insurance agency - Primary, Insurance company, Auto insurance agency
Plumber
Undercover Awning LLC
Revivo Health Clinic
The Bloom Florist
Barber Shop Surprise, AZ

REQUESTED REVIEWS

REVIEWS BY CATEGORY