"We were having connection of H.P. in Delhi. When we went for transfer of our services, the man told us the services start from 12:00, but according to them the gas booking start in the morning. I want to ask that if their duty starts in the morning then they ought to attend the customer request then itself. If any customer comes reading "service time from 9 a.m. to 5p.m " then do he has to sit for 3 hours to get his services transfer?"