Two months ago, I took four HP ink cartridges into Office Depot. They put my worklife rewards account up with my phone number and added the credit of four cartridges ($3.00) each, so I thought. When I went into the store about two weeks ago, they stated I should have gotten a rewards card in the mail for that amount and what ever else was on my account. My account did not show I had turned in 4 ink cartridges. I was told to contact worklife rewards section. They did nothing at all, they just explained what I already knew about the program. When I e-mailed them back, I was told not to respond to the e-mail. They told my my complain was being sent to the complain section. That was four day ago. Office Depot stole my $12.00 and refuse to do anything it about. They won't even respond to my conplaint. I am done with them. I will be shopping at staples or Office Max. I hop them close down.