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Rubinstein Jr.
May 20, 2011
Do not honor extended warranty
Bought a laptop computer for my daughter. The display flickered when brand new sometimes staid on and sometimes intermittent problem or went dead. I got the feeling it was a open box items as I felt it was not properly or neatly packaged. We went to Fry's with the unit only 1-2 months old to address this problem. I had paid for extended warranty when I bought the computer they told us to send it ourself to the manufacturer. I had to argue with the manager that I had bought extended warranty and then he finally agreed to take the unit for repair and told me it 4-8 weeks. Now it is almost 6 weeks and no laptop computer. This company is a complete joke, I think they sold us a return from another customer and to add injury to insult did NOT honor extended warranty. I will never buy ANYTHING from this horrible store again and remind you if you buy a large ticket item there you are taking unnecessary risks and YES even if you buy extended warranty... This outfit is just a joke.
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Scot
April 27, 2009
Fraud
I too was ripped off from this company for a tune of $395 and my computter. I was told the LCD screen and inverter was shot and that repairs would be done as soon as I paid upfront for them. I paid and then waited, and waited, and waited. I finally got in touch with someone and they assured me it would be repaird soon. I again took the word of a stranger and still nothing. Then they stopped answering my calls, stopped answering my emails, just stopped. I contacted the local police and filed a report, got a lawyer involved, got the BBB involved, even called the FBI. I finally got my computer back, not repaired and a statement that they would return my money. No such luck there. I am still waiting now it has been a YEAR. I am fed up with people that rip others off. I think it is about time to get some JUSTICE.
I checked and they are STILL in business of ripping off good people!!! Outrage is an understatement.
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