I really feel sorry for all of those hard working people who bought a hp laptop no matter what mode it is. There seams to be numerous complaints on the hp notebooks with problems customers are having especially with customer service, I bought a Hp laptop dv2415 I did not open it so I did a research on complaints and reviews I could not believe what I was reading from many poor souls who are having problems with their hp notebooks, so instead of submitting my $150.00 rebate after paying $900.00 for it, I went back to CompUsa to return the unopened hp2415 notebook for a full refund before my 14 day unopen trial, I was glad to have done my home work first or else I would of been stuck with a lemon. Something should be done against Hp company for selling top dollar problem laptops. I recommend to those who read this not to purchase a hp laptop and do some research before buying one read the reviews of all of those poor customers who have spent tons of hard earned money to a big corporate company that are ripping them off.