I'VE BOUGHT TWO HEWLETT-PACKARD COMPUTER AND EACH ONE OF THEM THE MOTHERBOARDS BLUE OUT ON . THE FIRST, I BOUGHT IN TERRELL, TEXAS AT WALMART IN NOVEMBER, 2005. THE NEXT ONE I BOUGHT ONE LINE AT WALMART AND IT BLUE OUT BEFORE THE WARRANTY WAS UP. I TOOK IT TO LAPTOPS.COM IN KENNER AND THE TECHNICIAN TOLD ME THE MOTHERBORAD HAD BLOWN OUT AND IF IT WAS STILL UNDER WARRANTY SEND IT BACK TO HEWLETT-PACKARD; YOU GO THROUGH ALL KINDS OF CHANGES WITH THESE PEOPLE ON THE PHONE JUST TO GET THEM TO SEND YOU A BOX TO SEND THE COMPUTER BACK . I SENT IT TO THEM AND THEY RETURNED IT SAYING THAT IT WAS INFESTED WITH ROACHES .WHAT I DISCOVERED TODAY (9/04/08) THAT THERE WERE NO ROACHES IN THIS COMPUTER WHAT THEY DECIDED TO DO WAS RETURN BUT WHOEVER THE TECHNICIAN WAS DIDN'T REINFORCE THE CASE AND LEFT IT OPEN AND I REMOVED IT TODAY BECAUSE I NEEDED THE BOX. I DON'T KNOW IF IS THERE POLICY ONLY TO SELL DEFECTIVE MERCHANDISE TO WALMART. BECAUSE I KNOW SEVERAL PEOPLE WHO HAVE BOUGHT HEWLETT-PACKARDS AND GOT DUPED AND WENT OUT AND BOUGHT ANOTHER COMPUTER BECAUSE HEWLETT-PACKARDS CUSTOMER SERVICE GAVE THEM A HEADACHE.