The company moved me from a payment plan that was scheduled to get the house paid off sooner by five years. They moved but can't seem to get their ducks in the row about payment. They withdrew a payment but then called me and said I was late. Now they keep calling saying I was late. This is going on for month. I am getting a lawyer! They can and should not bully someone who has and continues to make payments. they made the switch to my payment plan to another location and plan and it was not smooth on their part! HSBC is most unprofessional.