I signed up for an online service, when it didn't provide me with that service I requested a refund and now I have not even had a response. How do I go about receivng my $39.94 invested for a service not complied with? Details and proof they recieved my Pmt.. PURCHASE INFORMATION

Order Number: 2MEGDQBQ
Order Date: 01/26/2009 11:01 PM PST
Customer Name: STOCKWELL
Customer Email:
Product: Lifetime Unlimited Search Pass
Product ID: 32
Publisher's Site: http://www.Gov-Resources.com