They state that you are only charged $1.00 to use their service and if they are unable to provide that service for you they will refund your $1.00. They do not tell you that you are signing up for a 7 day free trial membership and if you do not cancel within that 7 days you will be charged $18.95 a month. I am very cautions and always read the find print, so I was quite surprised when I received a charge to my account for $18.95. After talking with them they did agree to refund half of the $18.95 and cancel my membership which I made sure to get a confirmation code for.