I ordered an $85 pair of Ugg Classic Cardy boots on 11/5/09 and I never received any kind of confirmation email or tracking number for my order. I emailed them (which I thought was kinda weird anyway cause it was an @hotmail.com email address) and I haven't heard a thing. I have the feeling I got SCAMMED. They took $85.12 out on 11/6. I sent my bank an emergency email telling them to lock my account just in case. Do not order from these people...it really was too good to be true. ;(