Representatives speak poor english!!! Very Very Expensive w/ POOR SERVICE!!!
I will never recommand Hughes Net to my worse enemy.
Once I look for another satalite provide Hughes net will be history.
My computer was non responsive so I had to wipe out my system & start fresh. All I needed was help to get back on to Hughes Net & they was unable to complete my service request. After spending over $1000.00 just to start their service + 135.00/mo. they could not help with a simple request. They send me to a different co. wanting me to pay an additional $150.00 to get me connected to Hughes Net again. SCAM!!!
VERY DISSATISIFIED

we pay alot for this service and cannot get on line as quick as dialup

I paid $400.00 to have Hughes Net installed. I was never told that there is a limited amount of download unless you download in the middle of the night. Will I have to go to work to pay their $70.00 a month so that does not work for me. When I signed up the technician told me all kinds of information but the lack of download. I have now wasted $400.00 on two months of service. They want another $100.00 to uninstall the equipment. My husband will have to take it down and we will mail it to Maryland to avoid the $100.00 fee. What a scam!!!

AS Usual Hughes Net Is Running Slower Than My Neighbors Dial-up, Have Contacted Them And they Say WE NEED TO an Equipment upgrade, To get this we must kiss their asses for another 2 year bad contract, The Service will not get any better only when they are Not switching every one around, My son builds and repairs Computers and He says they are cheating People

I had gotten Hughes net about a year ago since it was the only thing avalible in our area other than dial up. HUGE MISTAKE!!! The equipment its self was $400 something, plus the so say free installment was $175. They said free install for a house, well I told them we weren't in a house, but in a camper. So the guy comes to install my internet and he's charging me $175 for the pole to put up. I told him the lady said it was free EVEN WHEN I TOLD HER I WAS IN A CAMPER AND NOT NO HOUSE! Well my boyfriend comes home telling the man we don't want the internet. The guy calls up his manager/ boss lady and he tells him if we don't pay up to take the $400 something dollar equipment that we paid for! No no sweetheart, we paid for it so we do what we want. Then they were gonna have to call the law. It's private property, the officer will say take it to small courts claim. So finally being nice my boyfriend gives him a check for $175. Well I download my favorite game IMVU not knowing about the internet usage the sales person never told me about! So my internet starts to act up and we call the sales person. She tells me what to do and my internst starts to work again. Well we decided to cancel since it costs to much and to much stress the people says they will take out a $300 something cancel fee. (I forgot how much but it was around that area or more.) So we are now waiting for that year or so to go by before canceling our services so we wont have to pay a stupid fee. Wish we would of gone with Dial up, oh and now I can't play my IMVU game no more. I don't know what Hughes net did, but now it wont work when it will work on other internet services. DONT GET HUGHES NET PEOPLE!!! PLEASE!!!