I've got my original complaint posted somewhere on this board. It covers most everything talked about here except for one thing. I emailed customer service (what a joke!) as to why I couldn't view Yahoo! News video clips without enduring a re-buffering session every seven to ten seconds. I could only watch about five seconds of video before the re-buffering started again.

I received an actual response!!! This is the first time any of my emails have been answered. Bottom line is that customer service told me in their email that a subscriber cannot view streaming video with Hughes Net because of the time it takes for the signal to reach the dish. The email said that "satellite internet service is not like broadband where streaming video is concerned." Gee, I thought the pretty lady on the absurd television ad refers to Hugh Net with terms like, "high speed" and "broadband."

One person that read my original posting wrote me and said that he dumped Hughes Net in the middle of the contract and subscribed to the AT&T internet card for his laptop. He says it's a great service. I got on the AT&T site but the coverage is not available where I live or I would have dumped Hughes.

The system sucks, outrageous pricing, fap sucks, rebate is a scam. Need a class action lawsuit!!

I just checked my satellite speed and the results were 72 down and 38 up and Hughes Net has the nerve to call this high speed internet service?? What a joke! I also just called the toll free number to ask WHY it is so slow and was told the wait time could be in excess of 30 minutes. Imagine that!! Everyone in the world is calling them for the same reason___POOR SERVICE but HIGH MONTHLY PREMIUMS -and the service is NO better than dial-up--matter of fact this junk makes dial up look better every day-and the cost is MUCH cheaper-this is the biggest rip-off i have ever experienced. Stay away from this provider.

This internet company advertises to be High speed internet__WHAT A JOKE. They are no faster than dial-up but cost 4 times the amount of dial up. They are sooo nice to you at customer service UNTIL they install the junk (which will set your bank acct. back about $450.00) and you immediately start having problems and you call customer service and get someone in India that cannot understand you and keep you on the phone for an hour or so, then tell you they have to transfer you to advance technician which may be in the Philliphines or MAYBE Florida and you stay on the phone for another hour or two going over the same things you did the numerous times that you have called before. You can e-mail them with a problem and they tell you that you will have to call customer service that the problem requires REAL TIME ASSISTANCE which it actually does if you are willing to stay on the phone at least 4 or 5 hours every day. It is the biggest RIP_OFF ever--STAY AWAY from this provider!!!

"Clear view of the Southern Sky." What a Joke. when these clowns installed our satellite dish, they put it behind a 30 foot pine tree. Our connection is very slow 90% of the time. In fact, it is only fast about 3% of the time. When we called and complained, we got a non english speaking person. After several calls, we have been told to Pay $230.00 to move the Satellite dish from behind the tree. We been told it is our wireless net work. We replaced that with no changes in slow service. We were told to upgrade. EXCUSE ME! You offer non english speaking support, Piss poor installation of the dish, no refunds for crap as service and YOU WANT MORE OF MY MONEY FOR AN UPGRADE!!! Dial up is more reliable and quicker than what we have. We are dumping Hugesnet.