Hughes net is the worst company I have ever dealt with bar none. The customer support is in India and the service is terrible. I was a customer by force for 7 years because of my area. I had no other choice. They are a little faster than dial up but about one tent the speed of anything else. If you have a problem the tech support can’t even speak or understand good English. If you have any other choice take it or you will regret it. After 7 years they treated my like crap over a system hardware problem and after a month of no service I found that I had a DSL available in my area. The speed is night and day difference and 1/3 cheaper. If you can avoid using them you will be much happier. I would not trade my DSL if they gave me Hughes net for free.

Lightening knocked out my service with Hughes.net on Sunday, May 25th. We had a two day service agreement with them. We were told that a repairman would come out on Friday, the 30th. Friday morning he called and said he was sent to another job and would come out on Monday, June the 2nd.. Mondaym he called and said he was sent somewhere else and would come out before noon on Wednesday the 4th. After he didn't show or call by noon, we called Hughes. I was on and off the phone with them for about four hours and could get no answers. I finally cancelled my service with them. Later that evening, the repairman called and said he would try to come out on Friday. When told we had cancelled our service, he said that Hughes always put off private accounts when they had comercial accounts to take care of. I had to get dial-up service from our local phone service.