We have made 37 phone calls over the past 10 months to HugesNet regarding poor Internet connectivity or no connectivity. Their 'fair use' policy is a joke! We downloaded 2 songs from I-Tunes and were unable to use our Internet the entire next day!! They offer "tokens" you can purchase on top of your monthly fee to have your service restored! I understand they are running a circus... but tokens?? Do i really have to waste more of my time and money purchasing and cashing in "tokens"?We already pay $80 a month for a service we are only able to use, at best, 15 days out of the month. We weren't even able to download a movie for our kids to watch... It was going to take 22 hours to get it fully downloaded! In addition, every time we call, the customer service is extremely poor!! My last call was 1 hour and 51 minutes with no resolution!!