We are using Hughes Webmail. Begininning Sunday, Jan 10 or Monday morning, Jan 11 all of our 150+ e-mail messages on the site disappeared. On Monday afternoon I called Hughes but the message said "We are experiencing a large number of calls due to difficulties with our Webmail." I hung up expecting it to be fixed. I called on Tuesday, Jan 12 and the tech services just wanted to send a technician out to "fix a cable" (We were accessing the web site OK -though slow as usual.) E-mail messages came in and disappeared from the page immediately. I hung up and called again in the morning Wed, Jan 13. We now had only 16 new e-mails from Jan 12. Advanced Tech Support said they would be "Restored".
By Wed. evening we had only 12 messages. They were disappearing faster than they came in. Spent 1 hour on phone with The Senior Technical Dept. and still no resolution, Said they'd contact the e-mail dept. and call back within 2 business days.