I changed jobs and Human said I would get a packet for a State of Continuation on my health coverage. I filled out the information to continue my health coverage and sent it in. Humana received the packet four days later and told me they could not process my application until they received the premium payment. I sent them the premium payment and now almost three weeks later Humana claimes they don't have the payment.
I'm sure Humana has the payment and is holding it so they don't have to pay the claims for the past 6 weeks.