This company is running a scam! I ordered my product and did not receive it. They claimed (lied) that I put the wrong address. I offered to fax them my copy to show the correct address that I entered from the internet.. they put on a 'phony manager" who said they could not help me. I too was given a tracking number- the post office showed they had sent the product back to the company...so not only did they recieve my money they got back their product. SHAME ON HYDROLYZE FOR RUNNING A SCAM-BUSINESS IN AMERICA--OR MAYBE IN SOME THIRD WORLD COUNTRY. I want my money back for the SO-CALLED FREE TRIAL (cost $8.84.) Do not buy this product from this company. Very rude and unhelpful customer service on top of everthing else.

i am sending this letter to compain about a product i never received i called the company i purchased the product from and asked why i have not received it they gave me a tracking number but i can't seem to reach anyone. they also told me the product was delivered on 4/13/09 which i did not get .now the deal is if paying i would like to receive the product. if someone could please give me a call on this matter as soon as possible.