Purchased new hyundai 32" lcd tv from newegg.com. 2 months later tv failed. I contacted hyundai warranty in america. They shipped me a box to send my tv back for repairs. Note: this return box did not have any packing information. Per hyundai the lcd screen was damaged in shipping. They did have insurance from ups. Ups did inspect and declined any help. Hyundai has also declined any help on my new tv that was shipped to they for warranty repairs. At this time i feel hyundai has very poor customer relation skill and did not care if they lost a new customer. Buyer beware!!! Fyi--- hyundai declined repairs due to incorrect packing to ship to them for repairs.