Upon purchasing flowers at ProFlowers in early 2009 I began being charged monthly on my Visa credit card. I complained and it stopped. Now, upon reviewing my credt card statement, I noticed that I had been inadvertently and unduly billed since 06/18/2009. I tried to call them but this time to no avail so I sent the company an email and received an answer saying that my membership had been renewed on 11/09/2010! I NEVER signed in for membership or gave permission to be charged by this company. Furthermore, I did not use ProFlowers services in November. This company must be hacking online shops customer listings. It is high time this company is penalized and put out business. SO many people have complained and nothing has been done to date.

I await your contact with a solution.