IC Solutions

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Category: Business & Finances

Contact Information
I.C. System, 444 Highway 96 East, St. Pa, Michigan, United States

Phone number: 651-204-1461
www.icsystem.com/

IC Solutions Reviews

TedP99 January 25, 2010

Bad service

My boyfriend is a inmate in Nevada in Lovelock. IC Solutions is the prisons phone people. To talk for 30min with IC Solutions its 4.85 a call

so I signed on with 123LOCAL.net and a 30min call was 98 cents plus my boyfriend purchases a prepaid phone card and that cost 85 cents for the first min and then 11 cents per min for the next 29 min but if we call the 123local number its only 1.45 for the full 30 min. That worked well for a few months. Now when my boyfriend calls, when I try to except the call and press 5 it hangs up . $30.00 later I still cannot get a call. Ive e-mailed both phone companies on a daily basis for two weeks and still havent even gotten a call back. I need to know what I can do about it. This isnt fair.

dillapp21 September 2, 2009

Harassing phone calls

I owe a bank account some money that was owed when I closed my account. I don't dispute the amount of the bill. I have been laid off since June 15, 2009. Therefore, I have been unable to get the bill paid yet. I am supposed to be going back to work on Sept. 8, 2009. When "Chris" from IC Solutions first called back in July, I told him I was laid off, and could not pay the bill until I get back to work due to having no income. He said to call him back when I get back to work. I said I will. Ever since that day, "Chris" has called me at a minimum of 3 times per day, 7 days a week. I have spoken to him numerous times to send me something in the mail so I can verify the debt, and to have a paper(physical copy) of the bill. He has yet to send ANYTHING! He claims I received something back in June. I told him that I did not receive anything. I have also told him on a number of occasions to stop harassing me with phone calls, and to send me a written notice of the debt owed. He has yet to do so. He still calls at least 3 times a day. In the last 3 weeks, he(Chris of IC Solutions) doesn't even let the phone ring long enough for me to answer it in time. He doesn't leave any messages, either. This is obviously NOT an attempt to collect a debt. It is an attempt to simply harass a customer.