ICICI Home Finance Company

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Category: Business & Finances

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India

ICICI Home Finance Company Reviews

June 20, 2007

Unauthorized debit of my account

I have Money Saver Home Loan on me for Rs. 10Lakhs. I have given ECS for deduction of EMI which is being done on regular basis. Without my knowledge this company is deducting from my current account 5-7K rupees every month without my knowledge or my permission. I have not given any authority to ICICI for deducting this amount under the guise of 'Interest due on Installment No.5' etc. How can they deduct from my account with out my permission. Does it amount to FRAUD on consumers. I have tried several times on their call centers. I am being asked to go to their branch to sort out this issue for which I have no time. My Home loan account no is LBGHZ00001438608.

September 20, 2006

Non-Receipt of Original Lease deed agreement even after 4 months of clearing of all dues

To - The Managing Director
ICICI Home Finance Company Ltd.
Hyderabad / Mumbai

Dear Sir,

Sub:-Non Receipt of Original lease deed of my flat (33-A, 6th phase Adarsh Nagar, Sonari, Jamshedpur) after clearing all my dues on
30-Mar-06.
Ref:-My Loan Application No.LBJMR0sssss

With reference to above mentioned subject I would like to inform you following:-
- I have already cleared my all dues by 31-Mar-06 for above mentioned Flat.
- I have not received my Original lease deed till date which was mortgaged by you.
- I am following up since four (4) months with your Jamshedpur office but all in vain.
- Whenever I visit your office for said document your esteemed office hand over a letter stating that it will take further 15 days to 20 days or give some excuse like tracing it or so on so forth.
- I have borrowed huge amount from the market against this house in order to dispose the said house and clear my market loan. Since I am not able to dispose the same, a hefty interest on loan amount is being paid by me every month.
- I did not expect this kind of poor service from such a reputed bank who claims that “Customer service is first”.

This whole incident shows a total lack of respect for other people's time and money. Just making an advertisement saying "Hum hai na" is not enough. The people who bank with ICICI needs to feel the same way too."

However, I am requesting you to handover my Original lease deed agreement on immediate basis so that I can clear all my dues.

A letter confirming the date on which you will be handing over the said Original Lease Deed agreement will be highly appreciated.

Regards,
Surendra

Adarsh Nagar Sahkari Grih Nirman Samity Ltd.
Sonari
Jamshedpur
Mobile no.943sssss

Cc:-Manager-ICICI Home Finance Co.Ltd.-Jamshedpur