When you show interest in a puppy. you register with iclad. this is when the puppy so called owners get in touch. i emailed 3 different people from the site and each replied with sick stories stating they had lost their partner/child (reason for adopting puppy for free) each email was practically identical so it is obvious they are in it together. you do not get pup for free. there is a shipping charge £150.00 in which you contact iclad again with payment. then the pup is delivered.