I have tried to contact this company and, after a certain number of rins it disconnects. I will be contacting my credit card and the BBB to be certain they are made aware of what appears to be shady dealings. The seem to take advantage of people by not being available and, since my husband has had a heart attack I could not get back to them within the specified number of days to cancel my order. Now my concern is that they will try to put a charge on my credit card on a regular basis. Seems like a scam and definitley need to be reported by as many people as possible.