I am a LPG Indane customer with Ganesh Gas Agencies, Karangalpady, Mangalore and my consumer Number is 10073. I am having two cylinders of which one has exahusted on 28/09/2009 and when we tried to book for refill, we were asked to book on 14/10/2009. Hence, I have booked for a refill on 14.10.2009. But, till today [29/10/2009 - 3:00 p.m.] I did not get my refill from Indane (Indian Oil Corporation) dealer. My second cylinder also got exahusted on 21.10.2009. Despite my several phone calls, there was no delivery, I went to dealer personally on 23/10/2009, and he promised to deliver the cylinder by Monday, i.e, 19.10.2009, but nothing materialised so far. Even I tried to contact Mr. Joshi [9448289972], but he has not responded my call. Kindly look in to the same and instruct the concerned to deliver the cylinders immediately.

Posted: 7-10-2009

Dear Sir/Madam,

It is to bring in your kind notice that Customers are being cheated in the name of Indane (Indian Oil Corporation) by the distributor- G.K. Indane Gas Agency, Address: Kamla Kant Road, Ratu Road, City: Ranchi, Pincode: 834005, State : Jharkhand.
Phone No 0651-2283680
Following are some of the major malpractices adopted by them.

1. Black Marketing of LPG Cylinders, always resulting in shortage of domestic supply to the original customers.

2. No home delivery system is available to the consumers.Even then, they are being forced to pay delivery charges.

3.If the delivery persons comes to deliver the cylinders, the stock gets exhausted before fulfilling the needs of all the consumers.And most of the consumers have to return empty handed, with a false assurance that they will get the cylinders in 1-2 days.But it is not guaranteed that there will be supply of cylinders in next 3 weeks or a month.

4. Mostly supplied cylinders are under weight.

5. Misbehaving by the staff for any customer inquiry.


Sir, cheating with customers is really a matter of serious concern.Most of of the consumers in our locality suffer from this problem Therefore, we request you to look into the matter and take serious action against culprits.

Sir, kindly also let me know how could I get more information about the working and responsibilities of agencies and distributers of domestic LPG gas cylinders.

I shall be highly obliged to you for your kind intervention in this matter.

Sincerely Yours

Arun Kumar Sinha
s/o Uma Shankar Prasad
6, Macky Road
Upper bazar
Ranchi-834001
Jharkhand

am consumer of Indain Gas 9 CONSUMER NO IS 64605) my address is "J 106 Jaipuria sunrise green Indirapuram Ghaziabad, U.P, my gas provider is Indain and my agency is Yadu Gas agency sahibabad, i have booked gas on 18 sept 2009 (BOOKING NO IS 25792), till now (29-09-2009) i didnt rcvd Gas cilender, what to do, agency ppl says they dont have gas, when they are supplying in Black 400/450 INR. is their any one in this curupt sysstem who realy listen these type of complaints.<br />
<br />
<br />
deepak sharma<br />
+91-9818736797

I have recently relocated from Bangalore to Coimbatore. I have transferred my Indane Gas connection from Bangalore to Coimbatore. From the day one I am finding difficulities with the supply of Gas Cylinder with Bright Gas Agency. I guess the gas cylinders are mis utilized in the Coimbatore. This need to be addressed immediately.

Honorable Sir/Madam,
We are being serviced by MAYUR Gas Agency, Coimbatore, Tamil Nadu
My consumer No. AM 15451. We have reported Gas leak from the new gas cylinder, but to our dismay there is no one attending or listening. The complaint was recorded in person and the telephones but not being attended .

Hope complaints like leaking cylinder are to be taken up seriously.

Kindly take action at the earliest
Customer
D. Shanthamani