21/05/2009 ic mct -ccj . IC counter staff acted very rude and helpless. Requested to put handbaggage 8 kg with normal laugage 82 kg- total tkt nos2. Its allowed by IC rules 80kg laugage and 14kg hand baguage - 2 tkts. Passenger 1 adult and 1 child. Because of take care child, requested & begged to put hand bag with laugage.The lady staff who was on duty she refused. We didnot have any excess kg.Total weights 90 kg.We didnot ask any help but only requested a take care or child favour. finally indian airlines staff came on scene and send laugage. It shows that, Indian airlines how they treat the passengers who travel along with them.

Ameen / [email protected]