I had booked four air tickets online with IndiGo Air on 06 March 2011 through a travel portal MakeMyTrip, for a flight from Ahmedabad to Pune for 29th May 2011. We reached Ahmedabad airport at about 12.45 p.m. on 29th May, only to be informed that the said flight has been discontinued by the airline. I had received a SMS directing me to be punctual for the flight, as the check-in process would stop 45 mts before scheduled departure. I took this message as a confirmation of the flight. When I told this to the lady staff, she coolly said that the message must be ‘system generated’ one. After much argument, the airline sent to us to Mumbai (instead of Pune). We had shell out Rs 2600 for a cab to come to Pune. The IndoGo Air does not admit its failure in making sufficient effort to reach me and has, as a generous gesture, offered us four vouchers worth Rs 500/ each, that too, to be used before 31st July 2011. This is ridiculous. This is not only being insensitive to an aggrieved customer but smacks of patronizing attitude, which is deplorable.