I have a friend who ordered from this company and received bad stuff. She sent me a photo and it is obviously a fake handbag. I work in a high end department store and sent it in to the designer rep who says it is not real. She is being threatened by the owner of indulgence handbags who is basically calling her a liar and telling her that he is going to sue her for slander. She has asked for her money back and since he will not give it back to her and had gotten verbally abusive she wants to make sure no one else gets taken advantage of. I asked her to send the bag to me and I will alert the apropriate people to help get this guy out of business. How is it that internet merchants have more control than consumers. Do Not support this company indulgence handbags.