Policy increase without myself giving go ahead.Person responsible does not work in company any more and person handling account say's i gave the go-ahead.In my mail it shows the go-ahead to give me a quotation.The premuim jumped from R887.90 to R1560.90 without my authority.

Also on the quotation on the mail the amount for the increase was R 1242.72.How did they deduct R 1560.90.