site said .95 one time charge for reverse search- submitted info - did not get requested info - then was charged $4.95 plus $19.95, was told i would get refund - charged again yes again $19.95 - then refunded $19.95 - called, they informed be patient i will be refunded again - i now have a full day invested in trying to solve this - not counting the frustration and aggrivation - do not use this company - if you have been hit also, please contact me so we can take further action thank you