A few months ago, I used a website called Intelius for a people search. Since then, they have been withdrawing $19.95 from my checking account twice a month. Also a company called Valuemax has been withdrawing $19.95 once and sometimes twice a month. I NEVER authorized an Intelius nor a Valuemax subscription. I called my bank and reported the unauthorized charges. My bank issued me a new master check card and issued a provisional credit to my account, while they did an investigation. A month later I received a letter from my bank, stating:
"The transactions you claim not to have authorized are consistent with activity and spending patterns on the account. Thus, it appears that you either made or authorized these transactions."
I NEVER authorized the above-mentioned transactions. The bank reversed the credit they had issued to my account. Today, I recieved my current bank statement reflecting yet another withdrawl of $19.95 from Intelius. I am very disappointed with my bank, Washington Mutual. They conducted a sloppy investigation, and are continuing to allow the scam companies to continue to withdraw funds from my account. I am at my wit's end!