I placed an order over three weeks ago at this point (16Oct09) and have recieved no merchandise or response from the company. I have left eleven messages with the phone number provided to contact me and written their "customer service" 5 emails. All of which have had no response! They have not charged my credit card...yet, but I am very wary that they may because I have not been able to contact anyone. I would avoid this company just to be on the safe side.