Intuit offered me a 30 day trial period for their product. However, they weren't sure which product would work for my company & signed me up for several website versions of quickbooks as well as desktop. Needless, to say, after being transferred to India, Pakistan & the Philipenes I learned my file was too large for them to host on line & their service was not going to meet my needs. I was charged in January for a service I had canceled. After calling them, they realized their mistake & reversed the charges. I was then charged 2 weeks later for yet another amount and this time when I called I was told I had to log in online using a password to cancel with them which I don't know because I never set up an account with them. When I asked to speak with a supervisor I was told no one was available.