I booked online 5 tikcets for the IPL match on 13/05/2011 on 07/05/2011 and opted for delivery through courier for which charges of Rs. 626/- were collected by KyaZoonga on behalf of Kochi Crikect Pvt. Ltd.. However at last minutes I have been informed that tickets could not be dispatched through courier therefore I have to collect the same from the stadium by having identity prood or letter of authority with identity proof. I had to spent 4 hours on 11/05/2011 and 6 hours on 12/05/2011 for collecting the tickets. There was total mis-managment only one window was kept for mob of 10, 000 ticket seekers. The KyoZoonga has committed fraud and cheating with general public for which I have slapped a legal notice and filing a criminal case against the company and its directors.