I order a free sample, just pay shipping and cancel within 15 days. But I never received the product and forgot all about it. Then after 15 days they billed me 88.97 for the product. I called to ask for refund but they said it was past my 15 day trial period. But how cna I have a 15 day trial period on somthing I never received.

Ivory Brites is a total rip-off. I clicked on an ad listed on MyFox2Detroit.com, thinking that they wouldn't advertise scam artisits, and signed up for a Free Trial for Ivory Brites, with the understanding that I had 15 days from the ship date to cancel. That was not the case and I was billed $88.97 for a month's supply of a product I did not want AND an additional $9.99 for a membership I have never heard of. I am currently awaiting a full refund (the $9.99 has already been returned to my account). As a result of this unauthorized charge, my checking account is over $300.00 in arears with overdraft charges and penalties and no one seems able to help me! I am so frustrated!