I cancelled my trial within the time limit, but didn't get a confirmation email or anything, so they charged me the full $78.41 the next day on my card. I actually though I had more time because the email they sent out was dated 11/11/09, but I was rudely told that my order date was actually 11/9/09. When I pointed out that I did what I was supposed to do within the time alloted (even though I thought I was early), she got very beligerant and flat refused to let me speak to a supervisor. I pointed out that I should at least get it for the $20 they offer on the phone, but she was so hateful, I just decided to cut my losses and get out. I have a confirmation email that it's cancelled, so hopefully, I won't be charged again, but this is absolutely a scam. They get you w/the fine print, then mislead you about the cut off date.