I wanted to like this company, I really did - but I simply cannot support a business that sells faulty products. I purchased a BriteOn AC adapter for my ASUS W3j from Jacobsparts, largely because they sold the cheapest product I could find. The first adapter seemed great, for a couple of months - then the adapter stopped working. Aside from the computer not drawing power and the LED light not turning on, their was absolutely no warning or clues as to why - no smell, no sparking, no melting - the adapter simply stopped working. Assuming this was a fluke I initiated an REM through the companies web-site. I boxed up the faulty adapter and shipped it off. A week later I receive a replacement in the mail; the turnaround speed impressed me and gave me courage that my experience was just a fluke. The replacement adapter seemed to work great...for a few weeks, and then the same thing happened. No smoking, no melting - the adapter just stopped working one day without any warning. So, I filed an REM report, packed up the adapter, paid for shipping and sent it off. A week later another replacement arrives. This one worked for a week, and then the same problem occured. Packed it up, shipped it off. I now sit here with my FOURTH adapter, having paid $20+ in shipping fees for replacements, and my adapter is not working. It's a new problem this time, blinking LEDS and my computer not drawing power - but the problem is definitely with the adapter.

I don't know what to think. It's impressive that a company would replace my broken parts so fast, but if they only sell faulty products to begin with, this isn't enough. Maybe it's the manufacturer and not the seller, I don't know - all I know is that I will never purchase a product from this company again. I am a Graduate Student in college, and because of this company's merchandise I have had to go without a personal computer for almost a month. This has impacted my wallet, my sanity and my grades. If you know about this problem Jacobsparts, shame on you; if you don't, do yourself a favor and look in to it before your whole company goes down in flames.