I had 3 federal loans that were serviced through JP Morgan Chase. 2 of the loans were sold to 2 separate servicers. However, there is 1 loan that the federal government still states is serviced through Chase. Not only does Chase not know where this loan went, they actually told me that they have no record of ever having serviced this loan! And now, I can't find out who is actually servicing the loan. I spoke with every company I could think of, including American Student Assistance and the NSLDS database people (federal government) and no one can figure out where this loan went! The "best" advice that I could get from NSLDS is to "wait until whoever the new servicer is finds you" and Chase was absolutely no help! Someone at Chase definitely did not do their job, and unfortunately this is still unresolved and I've exhausted all avenues. Chase really dropped the ball on this one!