I have received a silver necklace for my birthday. The chain was loose and have broken off the next day. When we went back to the shop in Creteil that week with the Guarentee Card, they said necklace must be broken as a result of accident. The necklace fell off and the whole chain was intact. It is obvious that the chain broke because it was weld badly. The shop manager, Elizabeth refused any advice or assistance.

In summary:
- Overpriced for low quality product
- Guarentee not honored
- Horrible shop service