Kaiser Permanente
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Category: Lifestyle
Contact Information Downey, California, United States
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Kaiser Permanente Reviews
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foggygirl
July 20, 2009
Doctor Refusing to Refill Insulin Prescription
Doctor at Kaiser Permanente Panorama City, has refused to refill insulin prescription for a long time type I diabetic, until patient comes in for blood work. Doctor has also stated that the patient hasn't been coming in for appointments. Patient has stated that she hasn't been contacted by the doctors office to come in for the stated appointment.
Patient is unable to travel to the facility, and will need the insulin soon. This is an outrage and borders on negligence on the doctors part. Insulin should NEVER be used as a bartering tool to get a patient in for an appointment. Patient spoke with her former North California Kaiser endo/doctor who said they would never withhold insulin if a patient hadn't come in for their blood work.
The patient is weighing the possibility of filing formal complaints with the ADA, as she feels she may not be the only diabetic patient that is being refused life sustaining medication.
This doctor also is involved with a pay to perform organization that rates them and rewards them for having patients with good blood glucose control/good blood pressure etc...patient believes this is the main reason for forcing the issue of getting her into the office for the blood work.
Patient is currently speaking with any attorney.
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James
July 20, 2009
Scam
Every thing started when I called Kaiser Permanente in Mountain View, CA to get proof that I was immune to
Hepatits B (for work purposes). When I received the bill in the mail, I was
charged for 4 additional tests that I never asked for. The total bill was $690. I filed a grievance with Kaiser
Permanente and it was denied because they claimed I asked for these tests. When I asked, "Who said I asked for
these tests?" The doctor said, "There was a note on my desk and it wasn't signed." I ask them to search the phone
records, and they said they found nothing. What it boils down to is they have no record of me asking for these
tests and they are taking the doctor's word against mine. Please help!!! I don't want to pay for tests that I never
asked for in the first place.
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