The refrigerator for a year and 10 days ,then we found out that it had stopped working. We called it in and one of the customer service agents said that it would cost us for someone to come out and look at it. She checked the warranty and said that it was out of warranty,I told her that it should'nt be going out already if we only had it for a year that it shoul've lasted a while longer than it did. We got it oct.18,2006 and it's already out in Oct.2007, and I find it to be unfair the way some customers are being treated by Sears, not being concerned about they're customers satisfaction.