I tried to use the free grilled chicken meal coupon and was told by Mike, the manager, that they would not honor it because people were stealing by printing multiple coupons. I thought that is why they are bar-coded and numbered and you're only allowed to print once. He was rude about it and at first refused to even tell me if the store was indeed a K-Mac Franchise as most of them around here are. He pretended he didn't know what K-Mac was saying I don't know what that means. He finally did admit it was a K-Mac store. This silly game came across as very rude and the poorest of customer service--I'm wondering if they have any standards at all in that regard. I stopped frequenting KFC over a year ago because of the old tasting food, lack of food and supplies (out of side dishes, out of to go containers) as well as poor service that takes forever and a day. I won't be going back to this location EVER, that is for sure.