I have had nothing but problems out of At@t cell for the last 6months ever since i've been back from deployment with sending outragous bills and ever time i go into the killeen tx. office to resolve the problem i get nothing but call the 1-800 number.Why are there so many people that work in that office if none of them can help someone who already has a contract.the only people they help are the ones who dont have a contract..That a load of crap.I even had a service rep. in that office tell me if i dont like the service change cell phone companies..So i will take her advice and cancel my contract.And i will not pay the early cancelation fee and if receive that bill i will report At@t to the better buisiness bureau.