|
November 22, 2007
Can't get online to do a survey you could win $2,500!
I have been trying to do a online Feedback for days, it does not work.
|
|
August 3, 2007
Poor service!
I was buying back to school clothe on clearance 1/2 of the stuff ranup higher than the regular price. The other stuff came up with the wrong naming on the item. When the casher told me that the prices for the clothe were correct and that the were not on clearance i told them to go check and they said they could not find any more of that kid of item and would not be able to change the price. Then i told them to see that the same item in a smaller size was less and was on clearance that i got it in the same rack, then they ran up only 1 item to match the same item in the smaller size this will be my last time shopping in Kmart. If they can not even keep trake of the correct merchandise under the correct upc code. I had to wait 15 min. and only 1 casher was working there was a big line. Bad service. Will not shop there again!
|
|
July 26, 2007
Not honoring the coupon or their ad!
Kmart had coupons which state: Get a $10 Kmart gift card when you buy a Duracell Saver pack and 2 participating P&G products. It states 1 per TRANSACTION. My 11 year old son and I were in there and we decide to do it twice... he goes through first. The cashier tells him HE cannot do it. It is 1 per household. A parent has to do it. I wasn't aware there was an age limit. I tell them I am the parent. She says 1 per household. I said the coupon states 1 per transaction, and we are doing 2 transactions. She says Corp issued a retraction. I come home and call corp CS, who tells me it seems I was doing exactly what the promo said, and she knows nothing of a retraction. So, then I go online and people are saying it is happening everywhere. The coupon came from P&G. It was also in KMART's ad, yet they are claiming it was a misprint. So, 2 companies BOTH misprinted? As far as I know P&G is not away of Kmart's sudden new rule. (I have emailed them about it) Anyhow, they have no way of knowing who is in a household. It doesn't say ANYWHERE that it is 1 per household. Not on the coupon, not in the promo details. There is also no disclaimer about reserving the right to resign or correct. They took all the coupons and hid them at the CS counter. I already had like 10. They are not honoring the coupon or their ad. They have lousy customer service and this is a really shady business practice. It also seems like false advertising to me. I was buying other things besides this and I put them back. I will not shop at Kmart again.
|