Konsortium Bas Ekspres

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Malaysia

Konsortium Bas Ekspres Reviews

tinkelbell March 9, 2014

The worst 5 star coach service!

We traveled from Kuala Lumpur to Singapore via Konsortium Bas Ekspres (coach plate: AHM8466) on March 7 2014 and was utterly disappointed. The driver was horribly rude literally swearing at us to get off the bus, giving those elderly attitudes for being too slow. This was still okay. What was most disappointing was the condition of the coach! Our seats were infused of cigarette smells, one of our seat cushion was damaged and the of wrapping of the coach were all peeling off - the whole journey was uncomfortable! For a coach company over 20 years of experience in this industry, I was expecting something better. Such a failed service. Try it at your own risk.

Mrs Chiam December 17, 2009

Bus Ticket

I bought a bus ticket for my son to travel from Penang to KL on 10/12/2009 at 4.30 pm. Three days before the travel date I went to the counter to change the ticket to 11/12/2009. My request was turned down and I had to buy a new ticket for him. The staff said he will try to sell the ticket for me. On 10/12/2009 my son went to the station to send his friends off at 4.30 pm and he saw the bus was full. Someone has bought the ticket and sat at his seat. When I wanted to claim my refund, I was turned down saying that the ticket was unsold.
I hope the authority will do something to curb this malpractice.I can furnish more detail .