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Molodk
January 31, 2011
Lie about the service
They promised me over the phone one plan for the specified lower price so that I would stay with them but then when I received my bill, it was a totally different amount. When I called them asking them about it, they told me that this is the right amount and everything was explained to me over the phone. Its all lies. Over the phone they just try to sell you all their different plans. Never believe them!!! If you want just basic service switch to Chatr, avoid Koodo if you dont want to overpay!!!
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[email protected]
September 20, 2009
$2.00 text charges
My name is Brandy Miller. My cell phone number is (807) 708- 2097. I am issuing a complaint because I did not authorize texts to come to my phone number, and Koodo is charging me $2.00 for each one. I was on Facebook, and I completed an IQ quiz. Once I was done the quiz, I was asked to enter my cell # and a pin # would be sent to my phone, I was then supposed to enter the pin # to the quiz to get my results. This went fine; however, I received a number of texts to my phone after that, that I did not authorize. Koodo Mobile is charging me $2.00 per text, and I received at least 12 texts. I feel that I should not have to pay for these texts, because I did not ask for them to be sent to me. Please remove these charges. Thankyou.
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